🕒 Why is the estimated delivery for the Base Bags so long?
Our current estimate for the Base Bags is August, but this is not set in stone and could be sooner!
Unlike a standard backpack, every Base Bag uses a magnetic panel system. Before any orders ship, every panel design must be individually tested to ensure the magnets are aligned correctly, securely attached, and can support the panel’s weight. This extra quality control helps prevent loose magnets or poorly fitting panels.
Manufacturing the bags themselves only takes about a month. The majority of the timeline is dedicated to production, testing, quality checks, and shipping everything safely to us before fulfillment begins.
Last updated: July 10, 2026 18:14
💳 Why isn't there a BackerKit Pay Later payment plan?
This campaign will not support BackerKit’s Pay Later payment option.
We’ve found that delayed payments can significantly impact manufacturing schedules, ordering quantities, and fulfillment timelines. Requiring payment at the end of the campaign allows us to begin production as quickly as possible and helps keep the project on schedule for everyone.
Last updated: July 10, 2026 18:14
🛍️ When is shipping charged?
Shipping is not charged during the campaign.
Shipping costs will be collected after the campaign ends through BackerKit’s pledge manager once your order is finalized. This allows us to calculate the most accurate shipping costs based on your rewards and add-ons.
Last updated: July 10, 2026 18:14
🗓️ When will Base Bags ship?
Our current estimated shipping window is August.
Please remember this is only an estimate and may change depending on production progress. If we’re able to finish earlier, we’ll absolutely begin shipping sooner!
Last updated: July 10, 2026 18:14
🌎 How much is shipping?
🇺🇸 United States $10 flat shipping +$5 for each additional Base Bag
🇨🇦 Canada & 🇲🇽 Mexico $15 flat shipping +$5 for each additional Base Bag
🌍 Everywhere Else $20 flat shipping +$5 for each additional Base Bag
🦈 Panels +$4.50 shipping per Panel added to your order. (🇺🇸 🇨🇦 & 🇲🇽) +$6 shipping per Panel added to your order (Everywhere Else)
Last updated: September 04, 2026 07:59
📦 Are Panels shipped separately?
No! Panel add-ons will ship together with your Base Bag whenever possible.
Last updated: July 10, 2026 18:15
🚚 When will Plush Bags ship?
Plush Bags will ship immediately after the BackerKit campaign ends.
Because they are manufactured separately from the Base Bags, they’re ready much sooner and won’t need to wait for panel production and testing.
Last updated: July 10, 2026 18:15
🌎 How much is Plush Bag shipping?
🇺🇸 United States
$7
🇨🇦 Canada & 🇲🇽 Mexico
$12
🌍 Everywhere Else
$18
Last updated: July 10, 2026 18:15
📦 Will my Plush Bag ship together with my Base Bag?
No.
Since Plush Bags are ready much earlier, they will ship separately from Base Bag orders. This allows you to receive your plush companion without waiting for the modular bags to finish production.
Last updated: July 10, 2026 18:15
🕒 Why is the estimated delivery for the Base Bags so long?
Our current estimate for the Base Bags is August, but this is not set in stone and could be sooner! Unlike a standard backpack, every Base Bag uses a magnetic panel system. Before any orders ship, every panel design must be individually tested to ensure the magnets are aligned correctly, securely attached, and can support the panel’s weight. This extra quality control helps prevent loose magnets or poorly fitting panels. Manufacturing the bags themselves only takes about a month. The majority of the timeline is dedicated to production, testing, quality checks, and shipping everything safely to us before fulfillment begins.
Last updated: September 04, 2026 08:40
🗓️ When will Base Bags ship?
Our current estimated shipping window is August. Please remember this is only an estimate and may change depending on production progress. If we’re able to finish earlier, we’ll absolutely begin shipping sooner!
Last updated: September 04, 2026 08:41
🌎 How much is shipping?
🇺🇸 United States $10 flat shipping +$5 for each additional Base Bag 🇨🇦 Canada & 🇲🇽 Mexico $15 flat shipping +$5 for each additional Base Bag 🌍 Everywhere Else $20 flat shipping +$5 for each additional Base Bag 🦈 Panels +$4.50 shipping per Panel added to your order. (🇺🇸 🇨🇦 & 🇲🇽) +$6 shipping per Panel added to your order (Everywhere Else)
Last updated: September 04, 2026 08:41
📦 Are Panels shipped separately?
No! Panel add-ons will ship together with your Base Bag whenever possible.
Last updated: September 04, 2026 08:41
🚚 When will Plush Bags ship?
Plush Bags will ship immediately after the BackerKit campaign ends. Because they are manufactured separately from the Base Bags, they’re ready much sooner and won’t need to wait for panel production and testing.
Last updated: September 04, 2026 08:41
🌎 How much is Plush Bag shipping?
🇺🇸 United States $7 🇨🇦 Canada & 🇲🇽 Mexico $12 🌍 Everywhere Else $18
Last updated: September 04, 2026 08:41
📦 Will my Plush Bag ship together with my Base Bag?
No. Since Plush Bags are ready much earlier, they will ship separately from Base Bag orders. This allows you to receive your plush companion without waiting for the modular bags to finish production.
Last updated: September 04, 2026 08:42
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.